Jessi Eoin's logo of a pink speech bubble with illustrations of a pencil, paintbrush, and a cane in it. The speech bubble is echoed again in a rainbow of other color speech bubbles. Text next to these reads, "Jessi Eoin. Comics and Illustration."

Shipping Policy

General

I ship all items using the United States Postal Service using the least expensive option available to me for your order.

I always ship your items with the utmost care and attention. However, sometimes a package can be damaged during shipping outside of my control. Unfortunately, I can’t be held responsible for damages that occur en route. 

Winter Holidays

I take off two or three days before Winter Solstice each year (which takes place in December where I live). I return to my shop either February 1 or sometime late in January the following year. You’re welcome to place orders during this time, but they will only be fulfilled once I return to the shop.

If you’re purchasing gifts for the holidays that take place around this time of year, I strongly urge you to order no later than 3 weeks in advance for orders shipping within the United States and no later than 8 weeks in advance for orders shipping outside the United States. Given the US government’s ongoing destruction of our Postal Service, I recommend ordering as early as possible in order to avoid delays and other issues that are outside of my control once I mail it.

Shipping Upgrades

In order to keep costs low, I typically use USPS First Class Mail (or Media Mail where legally applicable), but if you would like a little extra security or expediency, I suggest updating to Priority Mail. Priority Mail Express is the fastest.

Please note: If your country is currently under lockdown or will be soon, I recommend you either wait to order at a later date for the less expensive First Class Mail or use the listing option for Priority Mail since that is the only type of mail permitted between countries during lockdown. I ask that you refer to the USPS website for updates on where they can and cannot currently ship before placing your order. If your country is listed on the suspensions list, please wait to place your order when it’s available to your area.

Shipping Estimates

Estimated time for delivery within the United States: 1-2 weeks
Estimated time for delivery outside the United States: 7 to 21+ days

Shipping Delays

I do my best to get all orders shipped within 5-10 business days after receiving your order, but delays may occasionally occur due to my disabilities, weather, or other unforeseen events. In those cases, I will do my best to communicate any significant delays to you in writing, and if they are too significant to abide by, I’ll be happy to provide you with a full refund.

Please note that once a package has been shipped, it is out of my hands. I encourage you to review my Refunds and Returns section in my Terms of Sale page before you place your order and to reach out to the mail carrier for any issues that may arise.

International Orders

For customers outside the US, please bear in mind that you will be responsible for any and all additional charges that may or may not arise from customs duties, fees, and taxes, such as VAT. These additional charges vary by country and are usually due upon delivery.

For example, VAT, at the rate your country determines it to be, will be collected on the full value of the transaction, including shipping costs since shipping costs are typically considered part of the total purchase. So if you’ve ordered an item for $25 USD with an $18 USD shipping cost, the total amount would be $43 USD. Your country’s additional Value Added Tax would most likely be applied to the entire $43 USD order.

Please note that I currently cannot ship to the UK due to the new VAT laws and regulations as a result of Brexit. I’m also unable to ship  to Cuba, Iran, North Korea, Sudan, and Syria due to US laws.

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