Return Policy

Returns and Refunds

Hey there! For the foreseeable future, all sales are final. If I were part of a large company and had the backing of all those resources, I would love to be able to provide you with a refund for any purchase you make. However, working as an independent artist/small business owner is a much different experience.

I appreciate your understanding!

Chargebacks and Friendly Fraud

There will be a $15.00 USD fee for any and all chargebacks.

A chargeback is where a customer goes to their bank and tells them that a charge on their account was made without the customer’s authorization. The bank will then force a refund from my account and additionally charge me a $15.00 USD fee as punishment.

If a customer does this knowingly to obtain a “refund,” this is called “Friendly Fraud,” which isn’t too friendly and is definitely theft, hence the $15.00 USD charge.

Note

If you have any issues with your order, please e-mail me at orders@jbeoin.com to give me the details, and I will happily work with you to try to find a solution!

Please note that a purchase will serve as notice that you have read and agreed to the terms included in the Terms and Conditions of Sale. Thank you!

Updated June 30, 2019